Return policy

We appreciate your business with Northern Lakes Supply, your trusted online source for top-quality kitchen accessories. Below, you'll find our Return Policy, designed to ensure your satisfaction with your purchases.

1. Returns

We want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your order, you may initiate a return within 30 days from the original purchase date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase is required.

2. Refunds

Once we receive and inspect your returned item, we will promptly notify you of the approval or rejection of your refund request. If approved, we will process your refund, and the credit will be applied to your original payment method within 7 business days.

3. Exchanges

Defective or damaged items are eligible for exchanges. If you receive a defective or damaged product, please contact us at mgr@northernlakessupply.com or call us at 307-392-5979 within 30 days of your purchase.

4. Shipping

Please note that you are responsible for covering the shipping costs associated with returning the item. Shipping costs are non-refundable.

Contact Information

If you have any questions or concerns regarding our Return Policy, please don't hesitate to get in touch with us at:

Email: mgr@northernlakessupply.com Phone: 307-392-5979

Address: Northern Lakes Supply 1309 Coffeen Ave, Suite 1200 Sheridan, WY 82801